Register a company in Dubai Outsource City

, built for call centres and back offices.

The DDA licenses outsourcing and shared-service firms here: a 100% foreign-owned FZ-LLC or branch, one sponsored employee per 80 sq ft leased, a licence in about 7 working days by DOC's count. We are equally plain: an FZ-LLC needs AED 300,000 of paid-up capital, zone fees and rent come on top, accounts are audited yearly, and in our reading third-party outsourcing is not a Qualifying Activity, so the QFZP 0% rate reaches mainly income from free zone clients.A DOC FZ-LLC or branch: 100% foreign-owned, one visa per 80 sq ft leased, licence in about 7 working days. Plainly: AED 300,000 paid-up capital, zone fees and rent on top, audited accounts yearly, 0% tax on qualifying income only.

27 yrs
on the international marketon the market
60+
in-house specialistsspecialists
6,000+
companies servedcompanies served

Updated

Dubai Outsource City · at a glance
Legal formFZ-LLC / branch
Zone feesAED 3,500 + AED 15,000/yr
Corporate tax9% · QFZP 0%
VAT5%
Visas1 per 80 sq ft leased
Remote setupLargely - visa steps in person
Yurii Rummo
Yurii Rummo
Your Dubai Outsource City specialist
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Dubai Outsource City in brief

Built for operations with staff on the floor, and priced for them.

Dubai Outsource City is one of the TECOM Group business districts licensed by the Dubai Development Authority (DDA), and the DDA wrote a licence segment for it. The Outsource segment lists eight activities: customer care, transaction processing, third-party administration, IT management, document management, disaster recovery centres, operations support and manpower supply. Data centres have their own segment, which also applies to DOC. A founder of any nationality can own the whole company, alone or with partners, personally or through a parent company. Offices come with high-bandwidth telecoms and IP contact-centre services, and the district also has warehouses and light industrial units. Each 80 sq ft of leased space allows one sponsored employee. Applications go in online through axs, and DOC says the licence usually takes 7 working days once documents and payments are in.

The capital rule comes first. An FZ-LLC here needs AED 300,000 of paid-up capital, against the DDA default of AED 10,000, and shares are paid in full when issued; a branch has no minimum. Commercial licences come with a leased facility in the zone, and DOC prices space on enquiry. The licence covers business inside the free zone; mainland work goes through a licensed distributor, a branch or, in Dubai, a permit under the 2025 rules. Accounts are audited every year and filed with the DDA within six months of the year-end. Read the tax position early, too. In our reading, customer care and the other Outsource activities are not on the federal list of Qualifying Activities, so a BPO that bills mainly mainland or foreign clients ends up on the ordinary rates: 0% up to AED 375,000 of taxable income and 9% above.

DDA-licensed, TECOM-run, built for outsourcing: eight Outsource activities, customer care and manpower supply among them, plus a Data Centre segment. Any nationality can own 100%. Offices come wired for contact centres; one visa per 80 sq ft leased.

AED 300,000 paid-up capital for an FZ-LLC, a leased facility, a director and a general manager. The licence works inside the zone only. Audited accounts go to the DDA within six months. In our reading, outsourcing is not a Qualifying Activity: 0% mainly on income from free zone clients.

Packages & pricing

Dubai Outsource City company - cost & packages.

01 - FREE ZONE COMPANY · DOC

Company

from$2,900USD · registration

Registration of a Dubai Outsource City FZ-LLC with its first licence: activity, segment and space chosen for your plans, the application filed with the DDA and the licence issued.

✓Zone and licence fit first - activity, capital, space and visas mapped to your plans✓FZ-LLC or branch registration with the Dubai Development Authority✓Certificate of Incorporation, Commercial License and Articles of Association✓Establishment card - the company's immigration file✓Corporate tax registration with the FTA✓Zone fees - quoted separately at the zone's published rates

Optional add-ons: residence visas and Emirates ID, office or desk upgrades, VAT registration, accounting and audited accounts, licence renewal - quoted for your case.Add-ons: visas and Emirates ID · office or desk upgrades · VAT registration · accounting and audit · renewal - quoted for your case.

Start with Company →
02 - COMPANY + BANKING · DOC
Most popular

Company + Bank Account

from$5,400USD · registration + account

The same company plus a business account: we match an outsourcing profile to UAE banks and EMIs and prepare the KYC file they will ask for.

✓Everything in Company✓Bank selection for your profile - UAE banks and EMIs✓KYC file: source of funds, contracts, business plan✓Bank meeting support - in person or by video where the bank allows✓Compliance calendar - licence renewal, audited accounts, CT return✓Account opening timeline set by the bank - we tell you where you stand

Banks set their own criteria; we confirm the realistic options before you pay.

Start with Banking →
Prices are starting points for our work and are confirmed for your case before any work begins. Zone fees (AED 3,500 registration and AED 15,000 a year for the Outsource licence, under DDA decisions of 2017 and 2021), visa costs and any deposits are itemised in your quote.Starting prices for our work, confirmed before any work begins. Zone fees, visas and deposits itemised in your quote.
What you can do

Popular uses for a Dubai Outsource City company.

DOC licences are issued by segment. The Outsource segment allows one activity for AED 15,000 a year, and another segment, such as Data Centre or Consultancy, adds AED 10,000 a year with the DDA's prior approval. Where an activity needs another authority's approval or NOC, the company obtains it and keeps it valid.One Outsource activity per licence; a second segment adds AED 10,000 a year.

Contact centres

Customer Care heads the Outsource list, and DOC's commercial offices come with IP contact-centre services and high-bandwidth lines.

Transaction processing and TPA

Transaction processing and third-party administration are separate Outsource activities, one per licence unless the DDA allows more.

IT management and data centres

IT management and disaster recovery centres sit in the Outsource segment; hosting and processing take the Data Centre segment, with consultancy, design and operations.

Document management and operations support

Both are Outsource activities. Operations support adds two rules: client contracts kept for DDA inspection, and no service delivered through staff earning under AED 3,000 a month.

Group shared-service centres

Shared-service providers are DOC's stated community, and DOC also offers the General segment's Regional Headquarters licence at AED 15,000 a year.

Manpower supplylicensed

Supplying skilled and semi-skilled staff to other licensees in the free zone is open only to firms already licensed for it by a Department of Economic Development.

Contact centres

Customer Care, IP-ready offices.

Transaction processing and TPA

Separate Outsource activities.

IT management and data centres

Own Data Centre segment.

Document management and operations support

Ops support: AED 3,000 pay floor.

Group shared-service centres

RHQ licence, AED 15,000.

Manpower supplylicensed

Only DED-licensed firms.

Why Dubai Outsource City

Key advantages of the jurisdiction.

✓
100% foreign ownership

Dubai Law No. 15 of 2014 lets anyone, UAE national or not, hold a zone company, as an individual or through a corporate shareholder.Any nationality, any mix.

✓
A licence in working days

DOC quotes about 4 working days for initial approval and 3 for the licence. The DDA's service page allows 10 and 2.7 to 12 working days.

✓
Visas by floor space

One sponsored employee per 80 sq ft of leased space. The DDA is the sponsor, under an agreement with your company.One per 80 sq ft.

✓
Offices wired for contact centres

DOC lists high-bandwidth telecoms, IP contact-centre services, facilities management and 24-hour security with its commercial space.IP contact-centre services.

✓
Students for part-time shifts

The DDA has Student Part-Time Employment Regulations from 2016, and DOC advertises a pool of students for part-time and temporary jobs.DDA student work rules.

✓
Online filing and renewal

Applications go through the axs portal at any hour, the licence is an electronic file, and renewal is an online service.axs portal, electronic licence.

How it compares

Dubai Outsource City next to other Dubai bases for service teams.

Figures are each zone's own published rules and prices, read in 2026, and they buy different things. The three DDA districts charge the same registration and licence fees and price the lease separately; DOC stands apart on capital. DAFZ publishes how many visas each office type carries but no office prices, and DMCC's Basic Biz package is for individual shareholders, with a special flexi desk and one visa.Published rules and prices, 2026. DOC, DIC and DKP share DDA fees; DOC's capital is AED 300,000.

ZoneZone fees to startVisa allocationMinimum capital
Dubai Outsource CityAED 3,500 + AED 15,000/yr · lease extra1 per 80 sq ft leasedAED 300,000 · paid up
Dubai Internet CityAED 3,500 + AED 15,000/yr · lease extra1 per 60 sq ft leasedAED 10,000 · paid up
Dubai Knowledge ParkAED 3,500 + AED 15,000/yr · lease extra1 per 80 sq ft leasedAED 10,000 · DDA default
Dubai Airport FreezoneOffice prices not published1 per 8.33 sq m · standard officeAED 1 · 25% paid up
DMCCAED 35,484 · Basic Biz, 1 year1 · special flexi deskNo fixed minimum · some activities set one
Dubai Outsource CityHigh capital
CapitalAED 300,000
Visas1 per 80 sq ft
Dubai Internet CityTech
CapitalAED 10,000
Visas1 per 60 sq ft
Dubai Knowledge ParkTraining & HR
CapitalAED 10,000
Visas1 per 80 sq ft
Dubai Airport FreezoneOffice types
CapitalAED 1 · 25% paid
Visas1 per 8.33 sq m
DMCCPackage
CapitalNo fixed minimum
Visas1 · flexi desk
Requirements

What Dubai Outsource City's rules actually demand.

01
Shareholders and officers - One to 75 shareholders, who may be people, companies or partnerships of any nationality. At least one director must be in office at all times, every licensee appoints a general manager, and a company secretary is optional.
02
Capital - AED 300,000 - DOC's minimum for an FZ-LLC, paid in full when the shares are issued, in dirhams and in cash unless the Registrar agrees otherwise. The Registrar can ask for a bank or professional reference on the source of the money. Branches have no minimum; for a licence held only under the Data Centre or a General segment, we confirm the amount with the DDA.
03
A leased facility - Commercial licences need a leased facility in the zone, and the registered office stated on the licence must stay there. The lease sets the visa quota at one employee per 80 sq ft, and its Ejari certificate goes to axs.
04
Activity, approvals, limits - The licence lists one Outsource activity unless the DDA allows more and covers business inside the free zone only. Outside approvals or NOCs must be held and kept valid, and manpower supply is limited to firms already licensed for it by a Department of Economic Development.
05
Establishment card and visas - No visa application without the establishment card. The DDA sponsors employees under an agreement with the company and sets a bank guarantee per non-UAE employee, with the amount confirmed for your case. Contracts are filed with it electronically, medical insurance is the employer's duty, and each visa holder comes to the UAE for the medical test and Emirates ID.
06
Yearly compliance - Licence renewal every year, audited accounts filed on axs within six months of the year-end, a members' meeting each calendar year (a sole shareholder can sign written resolutions), UBO details declared in the DDA system, and corporate tax registration and returns with the FTA.
How it works

The licence takes days; space and visas set the pace.

The DDA licenses in two stages: provisional approval, then registration and the licence. DOC quotes about 4 and 3 working days once all documents and payments are in, and the DDA's service page allows 10 and 2. The licence states the registered office, so the space is agreed before it is issued. Our own preparation time is confirmed in your quote.Online application, provisional approval, licence: DOC quotes 4 + 3 working days, the DDA 10 + 2. Capital, lease, visas and the bank run alongside.

01
Fit and package

Activity, segment, floor space and the number of visas, checked against your plans, the AED 300,000 capital and your tax position before anything is filed.

Reply in 1 business day
02
Name and activities

A name ending in FZ-LLC, clear of restricted words such as Dubai, Emirates and UAE, and the activity taken from the segment's list.

With the application
03
Application and KYC

Filed on axs with passports, the incorporation resolution and, if someone files for you, a power of attorney notarised and attested by the UAE embassy. Corporate shareholders add their incorporation and good standing certificates and their memorandum and articles.

4-10 working days
04
Licence issued

Certificate of Incorporation, Commercial License, register of directors and Articles of Association, with the licence issued as an electronic file.

2-3 working days
05
Establishment card and visas

The establishment card opens the immigration file. Entry permits, medical tests and Emirates ID follow, and each employee's entry permit, passport and contract go to the DDA within 48 hours of arrival in Dubai.

We confirm in your quote
06
Bank account and tax registration

Each bank applies its own criteria and timetable. Corporate tax registration with the FTA is free and due within three months of incorporation.

CT: within 3 months
Quick facts
AuthorityDubai Development Authority
Minimum capitalAED 300,000 · FZ-LLC
Zone feesAED 3,500 + AED 15,000/yr
Visa quota1 per 80 sq ft leased
Official timeline7 (DOC) to 12 (DDA) working days
Activities per licence1 in the Outsource segment
Audited accountsFiled within 6 months of year-end

The Outsource segment allows one activity per licence. A contact centre that also wants transaction processing or document management needs the DDA to raise that number, which it may do at its discretion, or a second segment such as Data Centre at AED 10,000 a year with prior approval. We fix the activity against your client contracts before the application goes in.

On the ground

On the ground in the UAE.

Prifinance - UAE desk
Dubai, UAE
Dubai, United Arab Emirates
✆+971 800 0321096✉info.en@prifinance.com
◷Mon-Fri · replies within one business day
01
DDA filings prepared

Our team assembles the axs application and its documents, so the DDA receives a complete file the first time.

02
Space sized to headcount

We size the lease to the visas you need, at one per 80 sq ft, before you sign it.

03
Bank and tax set up

A KYC file for UAE banks and EMIs, then corporate tax registration with the FTA and a calendar that includes the audit.

04
Also in Tallinn, London, Dubai & more

A network of offices across Europe, the Gulf and the Americas - one team for your whole international structure.

We also have offices in
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Taxation 2026

For outsourcing, the 0% rate turns on who the client is.

Federal corporate tax applies to DOC companies: 0% on taxable income up to AED 375,000 and 9% above, for financial years starting on or after 1 June 2023. A Qualifying Free Zone Person (QFZP) pays 0% on qualifying income and 9% on the rest, as long as it keeps substance in the zone, audited accounts, transfer-pricing compliance and non-qualifying revenue within 5% of revenue or AED 5,000,000, whichever is lower. In our reading, the Outsource activities are not Qualifying Activities, so their income counts as qualifying mainly when the client is a free zone company, while a group's own shared-service centre may count as headquarter services to related parties. VAT is 5%, compulsory above AED 375,000 of taxable supplies and imports; withholding tax is 0% and there is no personal income tax.0% up to AED 375,000, 9% above. QFZP 0% on qualifying income only; in our reading outsourcing is not a Qualifying Activity. VAT 5%, WHT 0%, no personal income tax.

Corporate tax - 0% / 9%

0% up to AED 375,000 of taxable income, 9% above. A company that is not a QFZP can elect small business relief for tax periods ending by 31 December 2029, if its revenue has stayed within AED 3,000,000 in every tax period.9% above AED 375,000.

QFZP - 0% on qualifying income

Income from free zone clients counts when they are the beneficial recipients of the service, and headquarter services to your own group are on the qualifying list. Break one condition and the status goes for that tax period and the next four.Qualifying income only.

VAT - 5%

Registration is compulsory above AED 375,000 of taxable supplies and imports and optional above AED 187,500. We confirm DOC's designated-zone status for your case; for services, that status would not take them outside VAT.Compulsory above AED 375,000.

WHT - 0%, no income tax

Payments to non-residents carry 0% withholding tax, and the UAE levies no income tax on individuals.No personal income tax.

Levies in 2026
Corporate tax0% to AED 375,000 · 9% above
QFZP, qualifying income0% · other income 9%
VAT5% · compulsory above AED 375,000
Withholding tax0%
Outsource licenceAED 15,000 a year
Knowledge + Innovation DirhamAED 10 + AED 10 per transaction

Tax figures follow Federal Decree-Law No. 47 of 2022 as amended and the decisions in force in 2026, and are rechecked with the FTA before filing. Corporate tax registration is due within three months of incorporation under FTA Decision No. 3 of 2024; FTA Decision No. 12 of 2026 on registration timelines was published in August 2026, and we check it for your case. Returns and payment are due nine months after the tax period ends. The 50-year tax exemption in Dubai Law No. 15 of 2014 is emirate law, and in our reading it does not override federal corporate tax, which covers free zone companies by name.

Your team

The specialists who'll handle your case.

Dmitri Mihhailov
Dmitri Mihhailov
Managing Partner

Founder of Prifinance. 15+ years structuring international companies, banking and licensing for founders worldwide.

Eugeniu Bevziuc
Eugeniu Bevziuc
International Business Consultant

Guides clients from the first consultation to a working setup - companies, accounts and substance in 60+ jurisdictions.

Alex Danila
Alex Danila
Corporate Services Specialist

Handles incorporation paperwork, KYC and bank introductions so your Chadian company launches without delays.

Follow Prifinance

Active across our channels.

We size the lease to your headcount and settle the capital before you commit to rent, then read the tax position with you. Full support, start to finish.

Talk to a specialist →
FAQ

Dubai Outsource City company registration, answered honestly.

Can I set up a DOC company without travelling to Dubai?+

Mostly. The DDA takes applications online through axs, and someone can file for you under a power of attorney notarised in your country and attested by the UAE embassy - the UAE is not part of the Apostille Convention. Corporate shareholders send their resolution through the same chain. The residence visa is the step that needs you in the UAE: after the entry permit is issued, you come for the medical test and Emirates ID. Banks may also want to meet you.

How much does a Dubai Outsource City company cost?+

Our registration work starts from $2,900; with a UAE bank account set up, from $5,400. Zone fees come on top: AED 3,500 to register and AED 15,000 a year for the Outsource licence, plus AED 10 + AED 10 in Knowledge and Innovation Dirham fees per transaction and a lease that DOC prices on enquiry. The licence renews every year at the tariff. Visas need the establishment card (AED 2,000 on TECOM's pages) and visa fees that TECOM's own pages quote differently, so we confirm them in your quote. The AED 300,000 capital is the company's own money, paid up, not a fee.

Why does DOC ask for AED 300,000 of capital?+

DOC states AED 300,000 of paid-up capital for FZ-LLCs incorporated there, and the DDA's licence decision sets the same figure for the Outsource segment, against a default of AED 10,000. Shares are paid in full when issued. A branch of an existing company has no minimum, so a group with a parent company can consider a branch instead. The DDA's table names the Outsource segment, so for a company licensed only under the Data Centre or a General segment we confirm the figure with the DDA. The Registrar sets what evidence of payment it accepts, and we confirm that before you transfer.

How long does registration take?+

DOC says it usually takes 7 working days once all documents and payments are in: about 4 for initial approval and 3 for the licence. The DDA's own service page allows 10 working days for provisional approval and 2 for registration, so the official range is 7 to 12 working days. The establishment card and visas follow the licence. Corporate tax registration with the FTA is due within three months of incorporation, and the FTA's processing time is 20 business days.

Will my outsourcing company pay 0% corporate tax?+

Only on qualifying income, and only as a QFZP that keeps substance in the zone, audited accounts and transfer-pricing records. As we read the Ministry of Finance's list, customer care, transaction processing, document management and similar services are not Qualifying Activities. Income from other free zone companies can still qualify when they are the beneficial recipients, and a group's own shared-service centre may fall under headquarter services to related parties - we check the definitions before you rely on it. Income from mainland or foreign clients is non-qualifying, and once it passes 5% of revenue or AED 5,000,000, whichever is lower, QFZP status goes for five tax periods. The company then pays 0% up to AED 375,000 of taxable income and 9% above.

Which activities can a DOC licence cover?+

The Outsource segment has eight: customer care, transaction processing, third-party administration, IT management, document management, disaster recovery centres, operations support and manpower supply, one per licence unless the DDA allows more. Data centres take their own segment with consultancy, design and operations. DOC also lists General-segment licences such as consultancy and regional headquarters, at AED 15,000 a year each. There is no DOC freelancer segment: the GoFreelance package shown on DOC's site names Dubai Media City, Dubai Internet City, Dubai Design District and Dubai Knowledge Park as its host communities. A licensee without a customs code may not import goods.

How many visas can a DOC company get?+

DOC allows one sponsored employee for every 80 sq ft of leased space, so the lease decides the number. The DDA sponsors employees under an agreement with the company, can cap how many it sponsors and sets a bank guarantee per non-UAE employee; we confirm the amount for your case. DOC's government services team can arrange visas for partner companies, and families can be sponsored through axs. Each employment contract is filed with the DDA, and the employer provides medical insurance.

Can a DOC company serve clients on the mainland?+

Not on the DOC licence alone: it is valid only for business inside the free zone, and the DDA fines activity outside the zone without meeting its requirements AED 20,000. DOC says products can reach other emirates through distributors. In Dubai, Executive Council Resolution No. 11 of 2025 adds a branch licence or a temporary permit: a branch operating out of the free zone costs AED 10,000 a year and the permit AED 5,000 for up to six months. The DDA runs an e-service for the NOC to the Department of Economy and Tourism. A branch or permit needs separate financial records, and that mainland income is taxed at 9% even for a QFZP.

How does banking work for a DOC company?+

Each bank applies its own criteria and timetable. Expect questions on the source of funds, your contracts and the business plan, and possibly a meeting. The AED 300,000 capital has to be paid up in full, and the Registrar sets what evidence of payment it accepts. Our Company + Bank Account package shortlists UAE banks and EMIs for your profile, builds the KYC file and prepares you for the meeting, in person or by video where the bank allows.

What does a DOC company file every year?+

The licence renews online each year at the tariff, and the DDA can revoke a licence over unpaid late-renewal fees or if business has not started within 90 days of issue. Audited accounts go to the DDA through axs within six months of the year-end, with a summary sheet; a missed filing costs AED 10,000, doubled if repeated within a year. The company holds a members' meeting every calendar year, keeps its UBO declaration current in the DDA system and files the corporate tax return within nine months of the end of the tax period. Operations-support licensees also keep client contracts ready for inspection.

Client notes
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